(192) RENAULT KOLEOS ICONIC DCI 175 AUTO X-T 4WD

I bought a used 2017 Jaguar from Mick at Blanch Auto Leaders. He was good to deal with and took my many calls as we were putting a deal together on it. They let me take the car on a 24 hour test drive which also allowed me to get the car looked at independently. Traded in my old car against the value of the new used car and overall I was happy with the deal that I got from the guys. I picked the car up and it was spotless. I have now had the car for a month and overall I am happy with the car and the service and would use them again **UPDATE** Went back to the guys with a couple of small niggles that I wanted looking at as part of the warranty. These were seen to by a local garage and fixed with no questions asked. Also gave me a courtesy car whilst the repairs were carried out

Amazing customer service, nothing is too much trouble for them, from finding the right car for me, to post purchase questions I’ve had, the guys really helped me out and I would definitely recommend, will be coming back for a upgrade in the near future. Thanks again

A family member of mine went to view a BMW 1 Series from this dealer. On arrival, and in the ad, they were told the car was serviced, inspected and ready to be purchased. We organised for myself to bring the car to my workshop for a pre purchase inspection before buying. When I picked the car up, I, again was told, the car is ready to go, fully serviced etc, and all that will have to be done the next day is sign the paperwork and drive away in the car. On my own inspection, I found the timing chain to be rattling, the turbo (which was new) to be whining very badly, the rear brake pads were metal on metal, the car was not serviced since July last year, the right hand front tyre was Illegal and Dangerous (below 1.6mm), and the various computers in the car were full of faults when a diagnostic test was carried out. When I contacted the dealer again to ask is the car serviced, he said it was serviced recently. But when I read out the list of issues with the car, the story changed to "the car won't be serviced or inspected until a deposit is taken", but yet we were told that the next day we would purchase and drive away in the car? Photos of issues will be posted with this review. This is not a case of miscommunication, 3 times were told the car is fully serviced and ready to go, and all of a sudden when inspected, the story changes. I understand cars can sit for months waiting to be purchased and then they get serviced when there is interest in the car, but what is the need to lie about it being ready to go? And then change the story, or blame it on miscommunication  when you get caught out? Very unprofessional to sell a car like that to someone and it dangerous to be on the road. **DO NOT BUY A CAR FROM HERE UNLESS PRE INSPECTED BY YOUR OWN MECHANIC**