BMW 2 Series 218d M Sport Gran Coupe

I recently bought a new BMW 5 Series, and my experience was fantastic thanks to Carrie and Amanda. Carrie was incredibly professional, made the entire process smooth and stress-free. Amanda made the finance process quick and easy, walking me through every step. Dealing with both of them was a pleasure, and I couldn't be happier with my purchase! Highly recommend this team for anyone looking for a great car-buying experience.

Picked up our new bmw today from Audrey. From the start she was amazing. Very helpful and gave us different options and went through them very well. She was very helpful, polite and had the car ready for us as agreed. Credit to Joe Duffy Bmw

I was having my NCT test in February so I went there for an early service and a pre NCT checkup ( which cost me) 2 days later me car fails it’s NCT. With a note glued to me window saying “Failed Dangerous” How did this happen ? Why if I paid for the pre-check did this happen & I never got recompensed for this. So I book in to get the issues fixed. It’s Going to cost me €2600. (There was a discussion about a discount in the initial conversation but when it came to paying there wasn’t one ) I collected my car yesterday afternoon and got home, went to go to the shops an hour later and on my screen is…. Rear right tyre at 0% inflation. I tried to pump it up but the nozzle seems different to the other tyres on the car & the air pump didn’t fit it. I can’t go to work now and beat the traffic I’ve to go straight to Joe Duffy’s and be late for work. I’m absolutely livid ! I forked up a lot of money to “Professionals” to make sure it’s done right and it can pass the NCT. ( Not confident it will now ) I’m now taking more time off work and as it’s my own business I’m loosing more money due to your incompetence ! This all could have been avoided if a proper paid for pre check back in February happened. I’ve bought my last 2 cars there and have had all my services done there. Am I going to continue doing this ???? Don’t think so !!!! When I was there getting the cost for the work to be done, a gentleman beside me was giving out about a similar issue in relation to lack of competence. Seems I’m not alone with my disappointment.