BMW X1 Sdrive18d Xline

Outstanding service department customer care this and last week. Jade Powell couldn’t have been more accommodating, explained all jobs and costs thoroughly, no surprises. The dealership even offered me an office to work from as my car was being serviced. Brilliant experience.

The service counter guys were very helpful. I was told what work had to be done and the time involved. After the service was finished they discussed in detail backed up with a video the work that was done and what to keep an eye on. Overall , I was very happy with the whole setup.

The fact alone that Boland's offers a courtesy car when your vehicle is being serviced puts it miles ahead of the other BMW dealers around the country. I've had a piss-poor experience with my BMW so far due to the (main) dealer I purchased it from so I decided to take my business elsewhere. Thank God because Jade was genuinely a breathe of fresh air to deal with. Simply put, I've had buyers remorse since I purchased the vehicle due to the 'quality' of service I received from the dealer in Dublin. Once I switched to Bolands, I don't have that bad taste in my mouth anymore - I actually feel valued as a customer. Great feeling.