Ford Kuga 2015 COMMERCIAL ZETECH FW 2S DOE 10/25

My partner’s experience with Mercy Motors has been nothing short of frustrating and disappointing. The car he purchased had issues from the very start, including major engine problems and persistent faults that should have been covered by the warranty. Despite countless efforts to get these problems resolved, the dealership’s response was inconsistent and unhelpful. They made promises they didn’t keep, and what was supposed to be a simple car purchase turned into a long, stressful ordeal filled with additional costs and no clear resolution. I wouldn’t recommend Mercy Motors to anyone looking for a reliable car or honest service.

DO NOT PURCHASE ANYTHING!!! Purchased an expensive car from these, with no issues guarantee. Turns out major oil leak, leak on roofs, turbo issues. All of which was lied about. “Fixed” advised since there is a “3 month warranty” added on the car it’s been 5 months later and they have not sent over any money and has caused a huge issue with stress and frustration. They give false promises and hope and still continue to time waste with everything. This will be going to court. Customer service is awful. Worst I’ve ever experienced. Gear box replaced, clutch and flywheel. 2.5k I spent so far. Company hasn’t even provided me with an agreed price for 742!!! Disgraceful people and company. They will get their karma via court. Proof and advertisement along with texts as proof also.

DO NOT TRUST!Not given an half a star. Had an deal with Shahid Rajjaque (may be wrong spelling). He gave me a price for trade in my Audi. First think was my Audi hight mileage. And his VW Golf body very bad looking. Anyway we make a deal on Friday evening as he taking my car as trade in and I paying in cash to collect . Left €200 deposit which I believed car is secured. Got all paper work stamped in his "office " Just been driving to collect a car and got phone call as his "manager" not happy about this deal and I have to get my deposit back!?! DO NOT TRUST IF YOU EVEN HAVE PAID YOUR DEPOSIT!