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Rob made the whole process easy. He understood what I was looking for and gave me numerous options without making things complex so that I could make an informed decision on what would work best for me. I am delighted with my decision and look forward to my new car.

We have been a customer with Lills O'Donnell since 2008. we just had our Focus estate serviced there last week. As usual, a very professional level of service from the moment I picked up the phone to book the car in, dropped the keys into service reception, received vehicle health check by e-mail, collected the car afterwards. The whole experience was excellent. Naturally, we will back at next service interval.

Very quick service by polite staff. Service was part of a recall and I've spent about 30min waiting. I was offered a coffee and they had a nice small waiting area. Nothing to complain about.