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Review is for the Service Dept . Booked my car into Newgate as I thought rear brake pads needed replacement . It turned out that this was not the case with the pads after all . Rather than go ahead and change and charge me for the replacement the service receptionist came back to me with the news and I decided to get them done at a much later date when really needed to be done. Special thanks to Kyle at reception ( think that's his name ) , he also printed out and gave to me the car's Service History report as well as answering some other questions on my car . A real nice young gentleman . Thank you Newgate , thank you Kyle and team.

Recently bought a new Kia with Newgate, staff were attentive and very informative. I dealt with Conor. This was the 2nd car I bought off Conor, and I know if and when I get another, I shall deal with him again. Conor, great to deal with and very approachable in all dealings of trading in my older car and buying a new one. It was also a very nice touch to get a beautiful bouquet of flowers when receiving my new car.

We recently purchased a Kia Sorento from NewGate Motors, and our experience with Megan was outstanding. Her attention to detail was truly exceptional, ensuring that every aspect of our purchase was handled with care. Megan made sure we understood all our options and felt confident throughout the entire process. What really set Megan apart was her commitment to going above and beyond for us. She was there every step of the way, ready to answer any questions and address any concerns we had. Megan’s personal touch made all the difference, transforming what could have been a routine transaction into a genuinely enjoyable experience. If you’re in the market for a new vehicle, I highly recommend asking for Megan. She is a true professional who puts her heart into making sure her customers are well taken care of.