Kia Xceed Phev

If you are wondering going to Joe Duffy Airside for Kia, do yourself a favour and go to Jack Doran in Drogheda. I'm waiting to hear from Joe Duffy since the 12th of September and Jack Doran contacted me back in 24hours and I already have a plan to get my car fixed. And John Taylor in Jack Doran is so much nicer and easy to deal with than whatever name's girl is in Joe Duffy.

Worst customer service I’ve ever experienced. Paid cash for a new car in March and after 6 months of emailing and calling, today I got my spare key (6 months later). Very poor customer service from sales team, on escalating matters to the various managers the service was equally as poor. Joe Duffy Kia in swords has competitive prices but not worth it for the poor service.

If you are looking for a horrendous pre and post sale customer service experience then look no further than Joe Duffy Motors in Swords. From the very outset these guys lied and misled me regarding the sale & readiness of a second hand vehicle. The sales experience itself took over three weeks and now four weeks post sale and I still have the unfortunate experience of having to deal with these guys (to get a matter closed out) who have absolutely zero concept of how provide good customer service. Avoid this garage at all costs, I wish I had.