Mercedes-Benz B-Class Automatic B 180 D Style nc

Cannot praise Al Hayes and his team enough. From the minute I arrived on Saturday I was greeted with such professionalism & kindness and I left feeling confident that my needs had been listened to. They spent so much time with me from test drive to explaining all new info I needed with the car. I won’t shop anywhere else going forward

Massive place. Went there to test drive an electric car. Had to wait a bit but given the time of the year and pandemic situation it is forgivable. At the time they had better finance deal going on of 1.9%. Staff were very approachable. The sales staff I dealt with showed me the car explained the main features and then offered me a test drive car. So overall my experience was pleasant.

Went to trade my car in like I always have. But this time no calls back . Very poor service. Even test drove my prospective new car and still no follow up . Same happened to my wife. We won't be going back. Such a shame.