Toyota Prius 1.8 Hybrid 2015(NEW NCT)

10/10 customer service, excellent honesty, & just a spot-on mechanic. I booked in with Steven due to one of my injectors leaking a bit of oil, as well as some other minor issues with the car. I was booked in for 10am on the 16/10/24, but I had to cancel last minute due to something unexpected popping up. Steven squeezed me in today for 9.30, which was the positive. I showed Steven the issues & explained how the car is driving, things I've done, when I bought it etc. He gave his opinion & suggestions on what I should do, he assured me that the issues are very minor & are things I should keep an eye on, & gave other suggestions too. He said that if things get worse, I should send him a text & he'll get it sorted straight away. His main suggestion was to clean the oil leak & monitor it over the next couple weeks. There was one thing he said that just cemented his trustworthiness to me. He said something along the lines of "if you want, you can leave it with me & I can have a look over at everything, but I don't think it's necessary to be honest. The car drives well, & the leaks are quite minor, these aren't urgent fixes & it's completely fine to drive". Just such a breath of fresh air, there was no sign of him trying to get money out of me, & he gave me his time & opinion free of charge. I'll be going back to him for any repairs in the future. 10/10, keep it up lads.

I recently had the pleasure of using the painting services at Hermitage and I couldn’t be more satisfied with the experience. Stephen, the owner, is incredibly professional and provided a fair quotation right from the start. He is straightforward, honest, and highly supportive, ensuring that every detail was handled efficiently. The quality of the paint job exceeded my expectations. I highly recommend Hermitage for anyone in need of top-notch automotive services. Thank you, Stephen, for your exceptional work!

I went there on a Monday to require about my shocks. I got a day (wed) and price for them to done. I left my car in on the Wed at 10am & it was done by 1pm. Brilliant service, brilliant price. I would recommend 100% Thank you Stephen (owner)