Volkswagen Golf 2019 Match Edition 1.0tsi 5DR 88

Bought my new car from here a few weeks ago. Absolutely delighted with my purchase, David the salesman was brilliant and didn’t try and push anything on me like other garages I’d been to. I would totally recommend this garage . 💯

I would not recommend this company. I’m only 8 weeks in with a new car, and there have been multiple issues. I’m not from the area, and they expect me to drive 2 hours to resolve the problem. There have been issues with the car from the start. On the day I got it, the dashboard was showing "Service Required," and the lads just reset it. I wasn’t happy with that, as I wasn’t sure if the car had actually been serviced. The outside of the car was clean, but the inside had dirt and could have done with a valet. The tracking has been off since day one, along with an issue with the fuel cap, which is broken. The diagnosis is going to cost me 40 euros, and the car needs a full inspection. I’m not sure I’m in a position to drive it to New Ross, as it will cost me both fuel and time, and I might be left without a car for a few days. Additionally, I still don’t have a tax book, 8 weeks later. I’ve had the car for just 8 weeks, and there are several issues. I’m not entirely happy with the aftercare service, and since I’m not from the area, I need this resolved as soon as possible. If we don’t work towards resolving this properly, I’ll have no choice but to pursue legal action.

“I purchased a car from this dealer a month ago, and I’ve already run into significant issues. Their customer service has been terrible ,They don’t stand by their vehicles or offer proper customer service. If you’re looking for a reliable dealer, you might want to look elsewhere.