Volkswagen ID.4 new PRO Plus 77kwh 286BHP

Absolutely fabulous experience purchasing my latest car with Frank Keane VW in Liffey Valley, Dublin. I filled in a form query online over a weekend, including adding pictures of my own car, which I’d hoped to trade. I got a call early on the Monday morning from Niall Costello, one of the sales people on the Liffey Valley team. Niall talked to me about cars that would possibly suit my requirements and budget. He also gave me a trade in price for my car. He immediately sent videos of what might suit and I arranged a visit to view some of cars in my price range. From the minute I entered the showroom, Niall put me at ease, so I instantly knew that I was in the right place to get my new car. I had previously not had great car buying experiences, so my expectations about finding exactly what I wanted were low and thought I’d be searching for weeks. Not the case this time around. Niall made the whole experience a hassle free pleasure, talked me through after sales servicing options and had me on the road in a few days with a lovely VW Taigo. This is a car that actually ticks every box on my wish list and more. It’s a real sign of a very attentive salesperson when a customer can say that they were sold a dream car. Such professionalism is very important to me, as I was spending a lot of money and wanted to be feeling happy to do so. I really felt that I had been listened to and didn’t have any of the usual persuasive jargon to deal with. It made the whole process such a pleasure. So thanks to Niall, I definitely have no hesitation to recommend Frank Keane VW Motors and I’ll be a returning customer in the future.

I dropped my car in for service yesterday morning. Within 2 hrs i had a video sent to my email address, detailing everything that had been checked and what needed to be replaced. The transparency was amazing. No fear of any hidden extras being added. We also received a complimentary car wash, which was much appreciated. Hazel was fantastic to deal with from start to finish. I would highly recommend and will definitely continue to use Frank Keane.

Purchased my new second-hand car recently from Frank Keane Motors – from the initial contact with Niall Costello, I found him courteous, attentive & very approachable – a great guy to deal with especially when making a big decision. All in experience was great which helps with a quick decision. The hand-over team was also great, Poma, I think was her name. I would recommend Niall to any colleagues when considering a car change. Loving my new car – hope the follow up dealings with Frank Keane will be as good. Many thanks Mary Rose