Volkswagen Passat 2015 AA APPROVED

Finally, a dealer that sets their intended lowest price up front, *actually* services their cars, and provides a truly decent warranty (which I likely won't have to use). Very happy with my purchase overall, the car is incredibly clean and well looked after (especially under the bonnet). Long Mile Motors is one of the few genuine, honest dealerships out there!

I recently decided to buy a car and started looking online but I was nervous of buying from a dealer that I didn’t know or hadn’t been recommended. But I had spotted a couple of cars that were in Long Mile Motors, so I went there to check them out. Neither quite suited me but while chatting with Alan, I spotted another one that caught my eye (a BMW 520D M Sports). He took me out for a spin and I was suitably impressed. But he didn’t try to oversell or push it and I came back twice more before deciding to go for it. We agreed on the price and on a couple of little jobs that needed to be done (fixing a light sensor, replacing some worn trim etc.). I took it for a few weeks and then dropped it back into them to get the work done. When I picked it up, they had not only done the agreed jobs but also replaced the battery, fitted the smart rearview mirror I had bought and given it another full valeting. Talk about good service! Oh yes, they also gave me the loan of a car while the work was being done! I can honestly recommend Long Mile Motors to anyone looking for a quality car, at a fair price and with exceptional customer service. They’re always available to take calls and really go the extra (Long) mile to make sure that customers are satisfied with their purchase. I'm really enjoying the car - so thanks again to Alan, Ivan and all the crew.

I recently had the pleasure of speaking with Alan, the salesman at this dealership, and I must say, he exceeded all expectations. Not only was Alan extremely nice, but he also provided me with comprehensive information about the car I was interested in. He was genuinely interested in ensuring I had the best possible experience, going the extra mile during the test drive and offering additional assistance with checks. What truly stood out was his dedication to customer satisfaction; Alan even went as far as personally delivering the car to me. With service like this, this dealership is a well-deserved five-star rating. Alan is truly an amazing person, and his professionalism and commitment to excellence are commendable.