Volkswagen Touareg Touareg R 3.0 TSI Phev 462BHP

I bought a used Mercedes from here and my experience was exceptional with sales and after sales service. The staff is so easy to deal with and very welcoming. The car had some warning light before the sale was closed and they went above and beyond to fix it after closing the sale. I had a second thought after buying my car but Robert from Sales and Liam/Robbie from services did what true gentlemen would do to make it up for me. I would definitely go back there for my next car.

Hi, a couple of months ago I got gearbox serviced and all was good. Went back today to get a price quote on repair and was told I have to leave car for diagnosis and then I will get the price. The problem is the issue with car happens first thing in the morning after frosty night. some1 who knows about cars looked one morning and told me what it can be. Service guy not only had funny attitude but also said their technician must look at the car to find issue which wd cost me €150 (for something that I'm 90% sure of). Didn't get the price.. 2 other pple I know from town prefer go to Athlone.. pity

Well I don't like to give bad comments and reviews but this place go wrong direction in last 2 years . My experience over phone conversation and rudeness of the man there is just unacceptable. There was no option to chat normally about my issue . I know this place years and my advice to the man is if u don't like what I do just change the job .