Excellent service everything was explained  step by step high  recommendation doing  deals whit this people ,big showroom ,grate location

Bought 2 cars in the past. Went up to get a price and staff just leave you standing there. Went over to reception area and asked could I get a price. Lady replied can't give you an individual price. Then she asked oh have you a trade in. I said yes. She said she would get someone over. Most of them walk about all important looking. Guy came out started taking pictures it will be awhile before I get a price. I thought this strange. He said they don't price he had to send it off to an independent buyer and they come back with a price. I was saying to myself why did I bother I swore after the last car I'd never go there again. Eventually got the price after waiting. Ridiculous price.

I recently took my Audi to Audi North Dublin for a service on 02.08.2024, and I am extremely disappointed with the outcome. Since the service, my vehicle has developed several issues that were not present before:

1.	Damaged Windshield Nozzles: Both nozzles for the windshield cleaning system were broken during the service, leaving the system unusable.
2.	Oil Leakage: After the service, my car started showing a low oil warning, and I discovered oil leaking from the vehicle. This problem only started after the service was performed.

Before this service, my car was in perfect condition with no issues at all. The fact that these problems arose immediately after a routine service is unacceptable. I expected much better from Audi North Dublin, but this experience has severely undermined my trust in their services. I strongly recommend others to be cautious when servicing their vehicles here.

Review: Disheartened by Audi's Unreliability - Think Twice Before Purchasing
I purchased a new Audi Q3 less than a year ago, only to be faced with two breakdowns already. This unexpected turn of events has left me greatly disappointed. I opted for Audi in the hopes of a worry-free driving experience, given the brand's reputation for quality and reliability. However, the reality has been a letdown.
My decision to go for Audi was based on the assurance that I wouldn't have to deal with breakdowns. Sadly, my Audi Q3 has failed me not once, but twice, in a short time. This experience has shattered my trust in the brand.
If I could go back, I wouldn't choose Audi again. Dealing with these breakdowns has been stressful, inconvenient, and expensive. I no longer see Audi as a reliable choice. I caution those considering an Audi purchase to think carefully, as my experience highlights the brand's lackluster reliability and customer satisfaction.

Brought my 2013 A3 in for a major service. The experience was overall very poor and not what I would have expected given the service cost and that this is a main Audi dealer.

Dropped the car off at 9:30am as per appointment and was called about 4pm that afternoon with the details of the health check report and told it would be ready for collection between 5 and 5:30. I receive a call at 5pm (as I'm already on the way to pick up the car) to ask if they can hang onto the car until the next day as they hadn't completed the service. After saying I needed the car, was on my way to collect, and why I am only hearing about it now, I got a call a few minutes later to say they had an issue removing a spark plug and would need to order a part and I wouldn't have the car for 2 days. “It’s just something that happens with older cars sometimes..”. They also had no courtesy cars to offer and their “Will ya be alright without a car, yeah?” comment on the call received a less than polite response in my frustration.

I received no follow up the next day so I called about 11:30 the following morning to get an update. I was told the car was actually being worked on (I guess they found a part), would be ready at 4pm and I asked for a confirmation call when it was ready. I didn’t want to make the trip there only for it not to be ready again. I also asked what had happened and was told “this was just something that happened with older cars sometimes..”. I said it sounded like nobody looked at the car until the afternoon, implying they rushed the job. I was flatly told no, this was not the case and they had started on it that morning though maybe not until 11ish. I received a call a little later to say the car would actually be ready at 2pm. Again, I asked for a call to confirm when it’s ready for collection. I received no call and when I called back about 4pm was flatly told I hadn’t asked for a call back.

Went to pick up the car, had someone brought out to tell me the issue was the rubber casing on the spark plug was cracked when removing. “It happens with older cars sometimes..”. Cool. I paid the service bill and left as frankly I was done with this place.

When I got home, I noticed two things. Firstly, my dashcam had been left unplugged and was no longer recording. When I went to check the footage later, I could clearly see nobody started work on the car until at least 3pm. Secondly, I was told the major service included complimentary new car mats as part of a seasonal promotion but there were no new mats in the car and no mention of this except on the billing to say I got them.

I recommend avoiding this business based on my experience.

edit 4 weeks later: Nobody has been in contact, contrary to comment below

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