Great customer service, very professional and helpful. Highly recommend. And a big thank you to James who sorted us out with our new Mini!

Extremely friendly and efficient to deal with from start to finish. James organised our new mini in a few hours and we drove away very happy customers

Dealing with James & Connor was just fantastic , no question went unanswered . I’ll be recommending Bolands too my friends 👍

After experiencing a problem on the 2nd day of our holiday in Ireland  Bolands came to the rescue with an appointment to diagnose the problem
Diagnostic showed problem and they carried out minor works and solved problem allowing us to continue our holiday
Whilst waiting for car to be returned ,facilities at showroom were excellent, with tea and coffee available

Avoid Boland's Mini/BMW dealership at all costs

I had an extremely disappointing experience with Bolands, what I thought was a reputable car dealership in Waterford city. I purchased a second hand Mini, which was a Japanese import, and was assured by the sales advisor that the onboard computer features (in Japanese) could be converted to English before the vehicle changed hands. This never happened and subsequently found out that it was never possible. Additionally, I was informed that the engine size was 1.5 litres, standard for this model in Ireland, only to later discover it was a 1.2 litre engine.

The biggest and most alarming issue is that the car they sold me wasn’t registered correctly upon import, causing significant issues with insurers, none of which were flagged during purchase. All this was bad enough but the most frustrating part was the aftersales service. The sales executive offered no solutions, then passed me to the sales manager, who promised a callback within 24 hours. A week later, with no response, I was referred to the general manager. The general manager admitted the car shouldn't have been sold, as the sales team hadn’t checked essential details. It was only 4 weeks later that I was given my money back after consistent chasing.

In total, I dealt with four different staff members over four weeks, each more unhelpful than the last. The customer service was abysmal, with the staff displaying a shocking level of incompetence and lack of training. I would strongly advise avoiding Bolands to spare yourself the headache. There are plenty of other dealerships with more knowledgeable and professional staff. An absolute joke from start to finish!

Bolands MINI

make

model

trim

trimCodeDescription

year

mileage

fuelType

transmission

bodyType

engine

enginePower

acceleration

seats

numDoors

colour

country

countryOfPreviousRegistration

owners

roadTax

NCTExpiry

safetyRating

There is a 2 Year warranty available from this dealer. Get in touch to find out more.

photo_330881876

cars

Cars

batteryCapacity

batteryRange

There is a 3 Year warranty available from this dealer. Get in touch to find out more.

photo_330022123

photo_329876575

There is a warranty available from this dealer. Get in touch to find out more.

photo_330915645

photo_324857836

photo_324857988

photo_320548261

photo_319243787

photo_318621777

photo_318471030

PriceInputRange

price

hidden

financeProvider

cashOffer

dealerId

carFinance

household

animals

sport

homeelectronics

fashion

motor

farming

babyandkids

business

tickets

lostfound

music

property

services-for-hire

Bolands MINI

Filters

12 ads from Bolands MINI in Waterford