It's my second time with them, first time the car broke down (we didn't buy it from them) but they arranged for the car to be collected, fixed it faster then originally said and we got it back shining. The car was back in for a minor recall today, I just got the car back shining clean again and within a much quicker time line then thought. All the staff are so friendly and helpful, they have a lovely waiting, with tables and coffee so could work away while waiting. Brilliant service, thanks you

I bought and collected a new car, had some questions about the financing contract, trying to contact them for 2 weeks. I called several times, and I am always told they will call me back, but they never do. Recepcionist says nobody is in today (how so? it's thursday afternoon). They are avoiding me for sure. It is a completely joke!

I recently bought an MX30 from Joe Duffy Mazda for a family member and decided to inquire about upgrading my own car. I contacted Rob O'Sullivan, providing full details, specs, and photos of my Mercedes. However, I received absolutely no response. After calling the next day, I was told he was out of the office. I followed up with emails and four more calls—still, no reply. Finally, I reached him later in the evening, and there wasn’t even a basic apology for the poor communication. To top it off, they offered me a mere 20,000 euros for my 2019 Mercedes E-Class—6,000 euros less than the lowest offer I’ve received elsewhere. This dealership clearly isn’t interested in customer service, and their trade-in values are completely unrealistic. Pure greed. Avoid this place at all costs!

Worst customer service I’ve ever experienced. Paid cash for a new car in March and after 6 months of emailing and calling, today I got my spare key (6 months later). Very poor customer service from sales team, on escalating matters to the various managers the service was equally as poor. Joe Duffy Kia in swords has competitive prices but not worth it for the poor service.

Sadly the service continues to be herrendous, a year after buying the car I booked the service which was meant to be free. Annabelle has been unhelpful and ignoring emails. I just called a day before to find out what time I need to be there which messes me up now for the work start time too as no information was received. I requested a call back from the manager and will be suprised if I get one.
Worst garage I ever dealt with.

Joe Duffy Kia and Volvo

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There is a 3 Year warranty available from this dealer. Get in touch to find out more.

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