Fantastic service that matches the quality of the bikes they sell.

Had an issue with my recently purchased r1250gsa. I dropped in without a booking to get it looked at. Lukas in the service department couldn’t have been more helpful. They took the bike in straight away, had a loan bike to get to work and the bike back fixed in the afternoon. Clear explanation of the issue when I picked the bike up. A very nice touch was getting the bike back cleaned. Thanks a million Lukas 👍

I bought the bike from Patrick in Joe Duffy, an absolute gentleman who gave great advice and made the trade in process simple and stress free.

Joe Duffy Motorrad get top marks from me, I recommend them wholeheartedly.

Staff were very helpful, what a range of bikes, absolutely beautiful machines ! Used and brand new bikes inside, also a small range of riding or race gear would have been cool to see more of this but obviously this is not their main trade! Some helemts , racing leathers , tops and trousers .Prices are reasonable for a dealership but BMW is an expensive brand for a reason, as is with motorbikes. Will definitely be back in the future hopefully for a purchase.

Had a booking to take the gs1300 for a ride had been looking forward to it for a couple weeks till I got there and the bike wasn't available. Was in for a service or something. That was cool so I said I'd like to take the RS or something similar seeing as I was there and I made sure my day was clear when I made the booking the other day and I didn't want to leave totally empty handed. He then said to me "well now we can't just let you ride any bike at any time". So I said, apparently you can't get a bike even if one makes a booking. He told me to hang tight, grab a coffee and would give me a call once it was available. Long story short, went to Dublin Harley Davidson to wait. I didn't have an appointment and got a ride in at the drop of a hat. Way friendlier than the BMW staff and now I'm saving up for an HD. By the way.... I'm still waiting for the call.

turned up looking for a test ride. a chap  spoke to me and said the main sales guy was busy no one offered any help so I left and bought a bike from Kearys in Cork. which was a totally different experience.

so today we arrived to look at a r9t. myself and my son. salesman was arrogant ignorant and really unpleasant. my son was prepared to put a deposit on the bike but just needed some time to work out his finances and other details. he didn't want to help or work with him at all. horrible place to deal with. I'd certainly walk before buying a bike from them.

I bought my 4th bike from this shop in January 2018.  The bike,  a BMW R1200GS Adventure Triple Black cost me just over 24k.  I waited a total of 3.5 months for it from the time of order.

When it arrived in the dealer it was dumped out on the showroom floor for Joe Public to climb all over causing loads of scratches to the tank.

When I brought it to the attention of the sales team they ordered new plastics and then proceeded to scratch them with a dry cloth to "clean off the dust".   I was told I was not getting a refund for the bike at this stage and a stand off happened in their workshop.

Eventually I stood down because you can't argue down an idiot.  Only for them to replace the plastics again and then nearly do the same with a dry cloth only they were stopped.

The sheer arrogance from the service manager during this process was astounding.   Knowing right well that there was no come back from me and they could hold their own in court.

Myself my wife change our bikes yearly for the latest models and have since taken our business up north to Belfast Motorrad where we are treated with respect and courtesy.

I could go on about other issues where they lost my wifes bike etc and numerous serious issues but I'm sure I'll come out the worst and look like I'm ranting.  We wont grace the threshold of their shop again.

Let the pictures speak for themselves......

Joe Duffy Motorrad

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