Wilsons Auctions is a family owned business, formed in 1936 by William J Wilson and is now directed by his son Ian Wilson.

The company has grown from a single auction site in Northern Ireland to become the largest independent auction company in the UK and Ireland with over 300 members of staff and an annual hammer total in excess of &pound;250 million.

Wilsons Auctions has seventeen sites, including nine branches in Belfast, Dalry, Dublin, Maidstone, Newcastle-Upon-Tyne, Newport, Portadown, Queensferry and Telford. It is the only auction company in the British Isles to offer a national coverage allowing it to draw on experience, resources and ideas from all of its branches.

The management team are fully trained in their particular areas of expertise and pride themselves in offering a service second to none.

Wilsons Auctions holds over 1000 auctions annually, auctioning everything from cars to vans, plant and machinery &amp; property to general goods, as well as the more luxurious items to include; planes, yachts, gold bars, supercars, designer goods and prestigious watches.

Wilsons Auctions manages the whole asset realisation process for its clients which includes; collection, valuation, storage, re-marketing and auctioning of assets.

Wilsons Auctions has become the leading asset realisation provider within the public sector, working with over 40 law enforcement agencies and over 170 government bodies across the UK and Ireland and is proud to be responsible for returning in excess of &pound;85 million, in recent years, back into the public purse.

ONLY FOR MICHAEL RENNIE - 5 emails unanswered to various staff members - two phone calls to tell me 'its being looked after' and even after he sorted my issue I got a email this morning to say "I have requested for this to be packaged, as soon as this is ready I will confirm package dimensions etc" and when i replied I got an out of office until next year.
FINALLY got Michaels email here on the reviews and he sorted the issue that day - HUGHE thank you to him. As for WILSONS BELFAST you either have grossly incompetent staff or admin structures and that's based off my experience and the bad reviews below.
AND why can a company as big as Wilsons not offer inter company delivery ? You advertise Online auctions so if i win something in England or Belfast surely it can be transported with into the company to another Wilsons for collection?? Huge room for improvement but Directors only look at the auctions /money coming in.

Unpleasant staff. I went to collect an item I had won on an online auction. Despite driving 1 hour to the Mallusk Centre and arriving at 10am the woman on reception abruptly told me collections are not open until 11am. Bare in mind there is NO information of the collection process detailed on their website. I also emailed beforehand to ask, but received no response. I decided to wait and at 11pm I walked back into collect my item.
On entering there was a staff member mopping the floor and with no other way past, I thoroughly wiped my feet on the doormat before crossing the floor. The staff member gave me a disgusted look followed by a grunt!!
At the collection desk, I advised I was here to collect and item showed the pay confirmation email. The staff member looked at me like I had two heads and was speaking another language.
He then asked for details I did not have and I explained that other than a payment request and confirmation, I have received no other information.
After a long wait he finally returned with my item and I left.
Not a pleasant first experience with auctions.

Quick to take your money but take too long to send items. Their terms of service do not liaise with their OWN terms and conditions. They tell you to get a courier within 72 hours or you will be charged a storage fee, but when you call them they tell you they are having delays packaging orders. Terrible service always being passed through different departments to get no resolution.

I won a few lots in an online auction but many of them were delivered wrongly so I returned them and asked for a refund but after more than a year and many emails and time spent talking to no avail I ran out of items, and with the money taken.
Be careful with the auctioned lots, often the photos do not reflect their real condition, they may be very used or damaged, but nicely packaged, the description is useless, and you will not be compensated if you do not inspect the lots on the spot.
At the same time, you should know that the amount you bid is not the amount you will have to pay. To this is added the VAT, their commission and the VAT of their commission, making the final payment more often more than the value of the product.
Recently someone hacked my account, I suspected it was a technical issue or security breach so I asked for a password reset, but instead they restricted my account access, so be careful with them.

Got In touch with these people on the 4th July, never got bk to me even after sending 4 emails , better of going somewhere else, didn't  even want to give them a 1 star rating but wouldn't let me post other wise.

Wilsons Auctions (Belfast Plant & Machinery Department)

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Wilsons Auctions (Belfast Plant & Machinery Department)

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