Buying a Vehicle

Portman Business Park Lissue Industrial Estate, Unit 10/11 West, Moira Road, Lisburn

They managed to get the tires I couldn't get properly in France and in time during a road trip across Ireland and Scotland last september. Very nice welcoming, very professional, good service. I would definitely go back there... It's a late review, but thanks a lot again!!👍

Was the first time to visit this shop. Place was well layed out and the guys couldn't have been more helpful. I  can see why they have won Kawasaki dealer of the year. Good spin up to them from Dublin, but will be back.

I recently purchased a KTM Adventure 790 from Phillip McCallen, and I had the pleasure of dealing with Jason. He was incredibly knowledgeable and patient throughout the entire process. I highly recommend asking for Jason if you're in the market for a bike!

Great service as always provided by Tony in EBikes
And to see a dedicated fully stocked EBike Shop

Great selection if bikes and clothing. Servicing is very poor. I've had a bike in there on four occasions:

The first service on a 125 duke was fine.

Second service again fine except they scratched the frame and wheel somehow. They tried to deny it but I'd taken a little photo of it outside the shop before I left it in. They reluctantly fixed it and made a big deal of how good they were for doing so.

Third service with valve clearance, again, no issues, or so I thought, rode it to the NorthWest 200 a few days later and there was a little 125cc sized pop and it died. Stranded etc, not happy. After inspection they said the engine had basically blown up. One of the staff let slip that a valve had hit the cylinder head.  So I think a slightly too large shim on the adjustment was put in. Again, denials and "maybe you were going a little hard" from the owner, but he would get the engine replaced under warranty for free as a gesture of goodwill. Again, big deal made about it.

Sold it immediately and bought a nice reliable SV650.

Recently bought an 890 Duke which h has the head gasket oil leak. Left it in to be fixed, " Good news, I didn't have to replace the gasket I just used extra sealant!" Dunno why that was good news as the gasket is only £20 and I specified I wanted it replaced. Bit the oil leak was gone and so I sucked it up and left. I've just changed the oil and noticed its leaking worse than ever!

So in summary, buy a bike there, buy gear and parts there, but once you're out of warranty, give it a wide berth.

Phillip McCallen Motorcycles

2024 KTM 450 SX-F. Was £10449 Now £8499. Last 2024 in stock

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There is a 6 Month warranty available from this dealer. Get in touch to find out more.