The Best experience
Highly recommend Alex especially,very professional .he gave me all the information and all his advice help me to buy my car
Highly recommended..great team work..
Also like to thank sinead nice and professional also. would rate more if I could, Keep up the good work guys👏 🙌

10/10 to the team in Audi North Dublin

I first visited last Tuesdsy 04/02/2025 to have my late son’s treasured Audi A6 serviced . He had purchased it in the Audi Centre Sandyford but unfortunately never got to enjoy it. It was his wish that I take it over and look after it for him
Audi North Dublin is a closer location for me so I embarked on the difficult task  .

It was an emotional journey for me so I was so lucky to have been received at Audi North Dublin by the lovely Chloe who showed remarkable empathy in a delicate situation for a girl so young . Chloe got me a cup of tea and prepared the necessary paperwork and told me the procedure. . She was friendly and warm but professional at all times  and is happy to be celebrating her first anniversary being with the company .  She introduced me to Darragh who changed the Audi over from my son’s phone to mine. Darragh explained it all to me and had the changeover done very fast and efficiently, closely watched by Cliona , who had just started there on Tuesday and was shadowing Darragh

The customer service here is second to none. I was given a lift to Clearwater Shopping Centre while the car was in the workshop . Shay was friendly and chatted away on the drop off there and very kindly collected me again.after Chloe rang to say the car was ready to go

I wax shown to the car which had been freshly shampood and hoovered inside after being given an overview of the service and health check carried out .

The waiting area is comfortable with ample seating in a quiet ambience . There are complimentary refreshments and WiFi which adds to a positive customer experience

Thank you Chloe, Darragh , Shay and the Audi North Dublin Team . I can highly recommend !

Fab experience. Totally recommend Dave. Excellent knowledge of all things Audi. I was between a BMW jeep and an Audi Jeep and went with the Audi because of Dave. Nothing was too much bother for him.

Although I didn't buy it from them I've had my car serviced with Audi North Dublin since I got it.  I have dealt with various different personnel in the service department over the 5 years but the last few times it has been Laura and the personal service is excellent - she always give an overview in advance of what the costs will be, doesn't try to hard sell me on extra services, organises a lift to my work when I drop the car,  rings me with an update on progress and to run through the health check, makes sure the car is ready on time for when I get over to collect, follows up after the service to check is everything okay.  Really efficient, professional and very personable. The way a good service expereice should be!   I've never looked at buying a car from them but this positive experience in service would make me strongly consider it.
Don't lose Laura - she's an important part of the total customer experience and a strong impact on potential sales!

Do not recommend for servicing. Brought my car for a service, supposed to be 1 day, they broke a part during the service and said they would need a week to wait for the part. Gave me back the car with a list of things that would need attention almost immediately (all costing a fortune) went to another Audi garage who confirmed there was no issues with the various things they had listed. Bizarre way to operate seem to just be money grabbing hoping people will be naïve enough to pay. Very rude woman working the service desk also, in desperate need of customer service training!

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