Frank Keane has brought BMW back to Blackrock! Its the same familiar location on Temple Road, Blackrock, but with a difference. Thats because Frank Keane is BMW since 1967 so we bring a wealth of experience and knowledge across BMW sales, service, parts and finance back to the area. So come and visit us at Frank Keane Blackrock.

The team in BMW blackrock are one of a kind. My experience with them was 10/10. I have nothing bad to say. The service team looked after me so well and all were so lovely. I will definitely be returning to them if I ever have any issues

Even though I didn't buy a car, I had a very pleasant time taking pictures and enjoying the vehicles. Huge thumbs up from me. Very organised and lots of information regarding the cars. Friendly staff too

Very friendly and amazing people. They always ready to offer any help and answer your questions. I have visited the showroom many times and almost all the time I was happy with the visit. Unfortunately, their Car Parts department is closed on Saturday and Sunday. I am yet to do a service with them, but I have a feeling already that they would do well.

You expect to pay a premium for a main dealer but these guys really try to rip you off. They get your car in and then quote you silly prices for the basic service and then have no defense when you call them up on it. Collected my car and went to a different main BMW dealer and service/parts price were quoted 20% cheaper! You can even use their own online service tool to check this!

Today I left my car for the regular service. I got my appointment through their web page.

When I went there, they first they told me that I need to log in on a kiosk, unfortunately the kiosk was not able to find my booking. Then a service person entered my details to his system on his PC and my details were there.

We agreed on the service and I was told that my car would be ready at 4PM.
- I called them at 3:20 PM to learn about the status, I was told to wait on the line, I waited for 8 minutes and then hung up.
- I called at 4:46 PM to learn about the status, I was told to wait on the line, I waited for 6 minutes and then hung up.
- I called right after that, the IVR directly put me on hold...

I am not sure where my car is now. I will keep calling.

But, this is an awful experience.

Frank Keane Blackrock

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There is a 2 Year warranty available from this dealer. Get in touch to find out more.

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Frank Keane Blackrock

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