Frank Keane has brought BMW back to Blackrock! Its the same familiar location on Temple Road, Blackrock, but with a difference. Thats because Frank Keane is BMW since 1967 so we bring a wealth of experience and knowledge across BMW sales, service, parts and finance back to the area. So come and visit us at Frank Keane Blackrock.

The experience was great, right from handling the request to constant updates on the car's servicing. Highly recommended.

The team in BMW blackrock are one of a kind. My experience with them was 10/10. I have nothing bad to say. The service team looked after me so well and all were so lovely. I will definitely be returning to them if I ever have any issues

I had an appointment to have the car checked and this is a routine thing but  They didn't give me the test report. when I went to receive the car I noticed that my car tire was smashed and very damaged it seems that one of the customers does not have enough experience in driving so he hit the tire with something I met a video when I received the car and told them about this incident and they did not care about the matter and the carpenter named Keith spoke to me and told me we will fix the issue and he did not respond to my calls and messages for a month .. Despite that when my car was finished being checked my car battery died and no longer charged they completely ruined the car they do not have enough experience and they are butchers who only want money and do not care about anything else I advise no one to go there they are idiots

It was a good BMW dealership when I bought my car in 2021. However, after this year's checkup service (end of January), the car was returned with scratches on both the windshield and rim. I've been trying to resolve this with the customer service team at the dealership, but they constantly ignore me and no one seems willing to take responsibility for resolving the issue.​​​​​​​​​​​​​​​​

Car had issues after service (failed to charge over night) but staff seemed reluctant to address this. I was told I'd have to book in for another service, and that the next available slot would be more than a month away. When I pointed out that the issue seemed to be as a result of work done to the car during the initial service they said I could call in and they would run diagnostics. However, if it was found that the issues were unrelated to the service, I would be charged €150. This seems really poor. The car went into the service working perfectly and came out without the ability to charge the battery. You should be trying to address the issue as soon as possible, not telling me there's no availability for over a month or threatening a €150 charge.

Also, they don't answer the phone. I called a few times while my car was in and couldn't get through. I was put on hold twice. I gave up both times.

Frank Keane Blackrock

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There is a 2 Year warranty available from this dealer. Get in touch to find out more.

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Frank Keane Blackrock

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