Frank Keane has brought BMW back to Blackrock! Its the same familiar location on Temple Road, Blackrock, but with a difference. Thats because Frank Keane is BMW since 1967 so we bring a wealth of experience and knowledge across BMW sales, service, parts and finance back to the area. So come and visit us at Frank Keane Blackrock.

The team in BMW blackrock are one of a kind. My experience with them was 10/10. I have nothing bad to say. The service team looked after me so well and all were so lovely. I will definitely be returning to them if I ever have any issues

Very friendly and amazing people. They always ready to offer any help and answer your questions. I have visited the showroom many times and almost all the time I was happy with the visit. Unfortunately, their Car Parts department is closed on Saturday and Sunday. I am yet to do a service with them, but I have a feeling already that they would do well.

Happened to be in the area and walked in to get a quote 5 weeks ago, showed what I needed done, left my details and heard nothing back since. Followed up with phonecalls but couldn’t get through.

The lady in the service department was pleasant however I will probably go elsewhere.

Car had issues after service (failed to charge over night) but staff seemed reluctant to address this. I was told I'd have to book in for another service, and that the next available slot would be more than a month away. When I pointed out that the issue seemed to be as a result of work done to the car during the initial service they said I could call in and they would run diagnostics. However, if it was found that the issues were unrelated to the service, I would be charged €150. This seems really poor. The car went into the service working perfectly and came out without the ability to charge the battery. You should be trying to address the issue as soon as possible, not telling me there's no availability for over a month or threatening a €150 charge.

Also, they don't answer the phone. I called a few times while my car was in and couldn't get through. I was put on hold twice. I gave up both times.

Went in to buy a sidelight bulb. All the customer parking spots were full, the exit was blocked by a recovery truck, it was bedlam. Joined the queue for parts, had to leave the queue to move my van as there was nowhere suitable to park. Rejoined the queue and after some wait hot served. Showed the parts guy a photo of the bulb socket and the car it was needed for. Jow I've just discovered on top of all that I've been charged €9 for the wrong flipping bulb!! Not impressed!

Frank Keane Blackrock

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There is a warranty available from this dealer. Get in touch to find out more.

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There is a 2 Year warranty available from this dealer. Get in touch to find out more.

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