Karmann is the new name for Volkswagen in North Dublin, called after the icon Volkswagen Karmann Ghia.

In business since 1989, we strive to continue to offer the highest levels of customer care and value added service across both our sales and aftersales divisions.

Karmann are ideally located at the junction of the J5 and M50. This unrivalled location offers easy access to our premises from the M50, N2. you will find a pleasant location to do business with ample parking.

I recently had my car serviced at Joe Duffy, and I’m thoroughly impressed with the level of service I received. From the moment I booked my appointment, the process was smooth and efficient, thanks to the outstanding customer service team and management.

The service was completed on time, and as a pleasant surprise, I received a complimentary wash and vacuum that left my car looking and feeling like new. Special thanks to Brian, the manager, for his professionalism and attention to detail, and to the lady Kiera (I'm sorry If i misspelled the name), whose friendly demeanor and helpfulness made the experience even better.

Overall, I am very satisfied with the service at Joe Duffy and highly recommend them for their exceptional customer care and thorough service. Kudos to the entire team for a job well done!

Highly recommended!

If I could leave negative stars, I absolutely would! This has been the most dreadful and appalling purchase journey I’ve ever experienced with a dealership. Avoid Joe Duffy at all costs—this place is a nightmare!

On 11/01/25, I went to view a 241 VW Tiguan, completed a test drive, and decided to purchase the car. I dealt with Evan, who was lovely, but unfortunately, that’s where the positive experience ended. Everything after that was a complete disaster, and I regret not walking away and taking my business elsewhere.

A €40,000 car purchase might be insignificant to this dealership, but to me, it’s one of the biggest and most important investments I’ll make in my life. What should have been a simple, exciting, and happy experience turned into a chaotic, stressful, and disheartening ordeal. They’ve completely robbed me of the joy of buying a new car.

I’ve now had the car for over a week, and the problems keep piling up. I’ve had to make multiple calls and send countless emails just to chase down the relevant paperwork and logbook. To make matters worse, I recently found out that the paperwork I completed on-site with Kevin, the business manager, on 15/01 wasn’t even done correctly despite my multiple checks and I was still asked by Kevin to provide documents on 21/01, which I had already provided by email to him on 13/01!

Adding insult to injury, I received an M50 penalty fine from a journey on 16/01 for my old car—a car I traded in and handed over on 15/01 to Joe Duffy with the logbook. Yet somehow, it’s still registered in my name!

This level of incompetence and lack of professionalism is absolutely unacceptable. The staff are clearly untrained and incapable of handling even basic processes. I will be warning all my family and friends to stay far away from this dealership and never give Joe Duffy their business I know I certainly will not be going near them again.

If you have any car problems .Please don’t bring it here because they tend to add more problems than fix it . My sun roof needed a service so i bought it in to Vw charlestown .The sun roof was working perfect the buttons and everything was working perfect . So i serviced it by Vw charlestown .The next day i got my car back . Happy days . So i went to the counter to pay for it . 180 euro it cost me . that’s no problem . They told me some crazy figures to get fixed . 2700 euro for the sunroof to get fixed and the clutch is not best so i to change that too 2100euro. All together 4800 euro . I said i dont have that money at the moment,i will come back later to fix it.Got the keys off them .Drove it off the car park Now The problem is none of the buttons were working . sunroof doesn’t even open .the clutch is acting funny . So i bought the car back to them in the space 5 mins told them the sunroof is not opening .They told me i needed to get that repaired and it will cost me 2700 euro for all the buttons to work . I told them it was working perfect before i gave it to you . the guy just handed my keys back and said nothing can be done about it . It needs a repair. I went to another mechanic got it fixed for 550 euro . If you want to loose money please shop here. If i could give you 0 star i will .

Booked my car in for a service (confirmed by automatic email + service representative via email) only to arrive and be told I had no appointment. Was thankfully slotted in but was later waiting 30 minutes after the pickup time communicated by staff to have my car returned, even though I could see it parked outside and finished. Received no apology from staff nor a copy of the service done to the car — was just blankly handed the keys. Very disorganised and  not worth paying for — don’t recommend!

"I had a truly horrific experience at Joe Duffy Volkswagen in North Dublin. I purchased a brand new VW Polo DSG. When it had only 5k kms the clutch failed. As per my rights under Irish consumer law, the warranty covered the replacement of the clutch. However, upon returning the car, I was shocked to find that the bolts were left loose in the driveshaft, which caused further damage and tore off the side of the gearbox.

Given the extensive damage to the car, I requested a trade-in for a new car as I was worried it would cause future problems. However, Joe Duffy Volkswagen refused to comply with my request and instead repaired the car. Upon returning the car, it was dirty and had 0 kms range left in the tank, which I found unacceptable.

25k kms later, the gearbox failed again, and I was horrified to find that Joe Duffy Volkswagen refused to cover any of the cost to repair, even though the car was out of warranty. This was in violation of my rights under Irish consumer law, which requires that products must be of satisfactory quality, fit for purpose, and last a reasonable length of time.

The staff at Joe Duffy Volkswagen was extremely rude and unhelpful throughout the entire process, which only added to my frustration. I eventually traded the car in for a Hyundai and have never looked back. I would highly advise anyone considering purchasing a vehicle from Joe Duffy Volkswagen to think twice, as their disregard for customer satisfaction and blatant disregard for Irish consumer law is unacceptable

Joe Duffy Volkswagen (North Dublin)

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There is a 1 Year warranty available from this dealer. Get in touch to find out more.

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Joe Duffy Volkswagen (North Dublin)

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