Karmann is the new name for Volkswagen in North Dublin, called after the icon Volkswagen Karmann Ghia.

In business since 1989, we strive to continue to offer the highest levels of customer care and value added service across both our sales and aftersales divisions.

Karmann are ideally located at the junction of the J5 and M50. This unrivalled location offers easy access to our premises from the M50, N2. you will find a pleasant location to do business with ample parking.

I recently had my car serviced at Joe Duffy, and I’m thoroughly impressed with the level of service I received. From the moment I booked my appointment, the process was smooth and efficient, thanks to the outstanding customer service team and management.

The service was completed on time, and as a pleasant surprise, I received a complimentary wash and vacuum that left my car looking and feeling like new. Special thanks to Brian, the manager, for his professionalism and attention to detail, and to the lady Kiera (I'm sorry If i misspelled the name), whose friendly demeanor and helpfulness made the experience even better.

Overall, I am very satisfied with the service at Joe Duffy and highly recommend them for their exceptional customer care and thorough service. Kudos to the entire team for a job well done!

Highly recommended!

Bought a Golf GTI from Joe Duffy North in December 22, there was a bit of a scratch on the back of the car before purchasing which they offered to fix, they collected the car and dropped it back all within 2 days, would highly recommend Jason and Thomas who made the process of purchasing very easy.

Booked my car in for a service (confirmed by automatic email + service representative via email) only to arrive and be told I had no appointment. Was thankfully slotted in but was later waiting 30 minutes after the pickup time communicated by staff to have my car returned, even though I could see it parked outside and finished. Received no apology from staff nor a copy of the service done to the car — was just blankly handed the keys. Very disorganised and  not worth paying for — don’t recommend!

I left my car into Joe Duffy VW charlestown to be fixed (engine light, glow plug light) I was assured it would be fixed that day if I got it in early, so I brought it at 8am, 6.5 hours later I got a call (2:30pm) that they diagnosed the car do I want them to go ahead with the repair? I said yes and again I asked would it be fixed by the end of the day, as I needed it to drop my 1 year old son home, which he replied ‘ah yeah’ if not they would call me, 5:30pm came still no call, keep in mind they close at 6pm, so I rang them and spoke with a female representative.

I explained the situation and asked is my car finished as it was previously stated it would be, she went and checked with the technician, she advised me it won’t be finished that it would be 10am the next morning, I asked for a replacement car which she replied were all out with customers, this left me with no car and no way of getting my 1 year old son back home.

She put me back on hold for a few short minutes, then told me my car would in fact be ready for 6:10pm, I went up collected my car, she apologised and I paid the €370, as I was leaving she explained the dashboard lights would go away once I drove it for a bit, so I left and brought it onto the M50 for 1 hour, to which the lights failed to switch off.

I rang back the next morning and explained it to a male representative to which he said best he could do is get me in a week later? After paying for it to be fixed, which it wasn’t fixed I drove up to the shop to speak to someone hire up to resolve the situation.

I spoke with the Manager and she said ‘she explained my car was PARTIALLY fixed when i collected it’. What she actually said was the Particle filter light would go away once you drive it. The particle filter light wasn’t on, the engine light was on and glow plug light were.
I nor would anyone in their right mind would leave with a PARTIALLY fixed car but more importantly why are they letting partially fixed cars out of their garage? I told her that was unacceptable to charge someone for a “PARTIALLY FIXED”.

She then started to act as if I was being irrational, when all I wanted was what I paid for, a fixed car!
Is the car safe to drive? Is it safe to have my 1 year old son in the car? Am I doing more damage to the car if I continue to drive it? None of these where answered.

Very poor service from start to finish, specially with the manager and her resolve of the situation which was to send me away with a PARTIALLY FIXED CAR, to leave me drive around in it with my 1 year old son and potentially cause further damage to the car!!

VERY UNPROFESSIONAL, AVOID!!

Almost now 2 months
Recently tried to fix some issues in my Vw caddy 2022
Gentleman at reception told me job is done
It’s happened twice
And the job what need to be done actually isn’t done
Twice this man lied
All they did was
Just knock off the lights from display and charge me
And few minutes later the faults came back again.

Joe Duffy Volkswagen (North Dublin)

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There is a 3 Year warranty available from this dealer. Get in touch to find out more.

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Joe Duffy Volkswagen (North Dublin)

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